Grape Ice’s friendly consultants look forward to answering your questions and making your shopping at Grape Ice an enjoyable and memorable experience. If you don’t find the information you need in our Customer Service pages, you can contact us in three easy ways: send us an e-mail, call us or write to us. We’d love to hear from you.

E-MAIL
E-mail us at assistance@grapeice.com. We will respond to your e-mail within 1-3 business days.

CALL
You may also call us toll-free at (866) 608-6884, Monday – Friday from 9:00 a.m. – 5:00 p.m. PST.

MAIL
Written customer service inquiries can be mailed to the following address:

Grape Ice, LLC
Customer Service
377 Mandarin Drive, Suite 207
Daly City , CA 94015

NEW ARTIST INQUIRIES
If you are interested in submitting your designs for our consideration, please send your catalog, brochure, photos or sample product and current price list to:

Grape Ice, LLC
New Artists and Designers
377 Mandarin Drive, Suite 207
Daly City , CA 94015

Please note that your samples will only be returned upon request; however, we will not be responsible for any damages caused by packing, shipping and handling. We will contact you for further information should we have any questions.  

CORPORATE AND BUSINESS GIFTS INQUIRIES
If you’re interested in how we may assist you with your corporate and business award and gift programs, please call us toll-free at (866) 608-6884, Monday - Friday from 9:00 a.m. – 5:00 p.m. PST or email us at corporatesales@grapeice.com.

ADVERTISING INQUIRIES
Please submit all proposals for strategic partnerships to advertising@grapeice.com.